Senior Living Move-In Experience Coordinator

Solera Senior Living; Lake Bluff (IL); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Immediate pay access

Tuition reimbursement

Medical benefits with discounted gym

Dental, vision, life, disability

401(k)

Paid holidays and PTO

EAP

Employee discount programs

Team-oriented culture

Résumé du poste

Solera Senior Living seeks a Move-In Coordinator to streamline move-ins, assist residents and families with required paperwork, and coordinate with sales and marketing. This role emphasizes clear communication with prospects, internal teams, and leadership to ensure a smooth transition into the community.

The position focuses on documentation, tour readiness, and accurate records, with opportunities for growth within a collaborative, client-focused environment.

Qualifications

• 1+ year of experience in senior living, healthcare, hospitality, or customer-facing roles preferred.
• Knowledge of healthcare terminology is a plus.
• Strong interpersonal and organizational abilities are required.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities with attention to detail.

Responsabilités

• Move-in paperwork coordination and documentation across departments.
• Provide information about services, programs, and pricing to residents and families.
• Maintain CRM and marketing data with accurate records.
• Support model spaces, tours, and readiness activities.
• Participate in marketing reporting and cross-functional team standups.

Connaissances

Interpersonal skills

Organizational skills

Communication skills

Customer service mindset

Detail-oriented

Formation

Associate’s degree in Communications, Marketing, Public Relations, or related field

Description du poste

Solera Senior Living seeks a Move-In Coordinator to streamline move-ins, assist residents and families with required paperwork, and coordinate with sales and marketing. This role emphasizes clear communication with prospects, internal teams, and leadership to ensure a smooth transition into the community.

The position focuses on documentation, tour readiness, and accurate records, with opportunities for growth within a collaborative, client-focused environment.