Senior Living Move-In Specialist

Modena Green Oaks; Lake Bluff (IL); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Immediate pay access

Tuition reimbursement

Comprehensive medical benefits

Dental, vision, life, and disability保险

Zusammenfassung

Solera Senior Living in the United States is seeking a Move-In Coordinator to support the sales and marketing process by managing the move-in workflow and assisting residents and families with required paperwork. You will coordinate communications across departments to ensure a smooth transition and timely move-ins.

The role requires strong organizational and interpersonal skills, a compassionate, service-oriented approach, and the ability to manage multiple priorities while upholding the

Qualifikationen

• Associate degree in Communications, Marketing, Public Relations or related field preferred (or equivalent experience).
• 1+ year of experience in senior living, healthcare, hospitality, or customer-facing roles preferred.
• Knowledge of healthcare terminology a plus.
• Strong interpersonal, organizational, and communication skills.
• High attention to detail and ability to manage multiple priorities.
• Compassionate, professional, and service-oriented approach.
• Monday-Friday with alternating weekend coverage.

Aufgaben

• Partner with the community development team to manage and streamline the move-in paperwork process.
• Assist prospective residents and families in completing all required documentation prior to move-in.
• Organize, distribute, and track move-in paperwork across departments.
• Accurately represent the community’s services, programs, and pricing.
• Respond promptly to calls and inquiries from prospects in the move-in process.
• Follow up with prospects via phone, email, and written communication.
• Maintain accurate records in the CRM and marketing database.
• Monitor model and respite rooms daily to ensure tour readiness.
• Conduct morning walk-throughs to ensure common areas are clean, organized, and welcoming.
• Support furnishing and presentation of model spaces as needed.
• Assist with weekly marketing and occupancy reporting.
• Support competitive market analyses as requested.
• Participate in stand-up meetings and collaborate with cross-functional teams.
• Complete day-to-day clerical and administrative tasks.
• Assist with setup and breakdown of special events and marketing activities.
• Maintain current knowledge of aging, assisted living, and dementia care.
• Promote teamwork, professionalism, and a positive community image.
• Perform other duties as assigned.

Kenntnisse

Interpersonal skills

Organizational skills

Communication skills

Service-oriented

Ausbildung

Associate degree in Communications/Marketing/Public Relations

Jobbeschreibung

Solera Senior Living in the United States is seeking a Move-In Coordinator to support the sales and marketing process by managing the move-in workflow and assisting residents and families with required paperwork. You will coordinate communications across departments to ensure a smooth transition and timely move-ins.

The role requires strong organizational and interpersonal skills, a compassionate, service-oriented approach, and the ability to manage multiple priorities while upholding the