Senior Living Move-In Coordinator & Sales Support Pro

Cedar Community; West Bend (WI); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay & Shift Differentials

Weekly Paychecks

Career Growth & Tuition Reimbursement

Annual Wage Increases

Employee Recognition & Rewards

Supportive Work Environment

Job summary

Cedar Community in West Bend, Wisconsin is seeking a Sales Assistant / Move-In Coordinator to support prospective residents and their families through the move-in journey. This full-time role blends relationship-building, customer service, and sales support to create a warm, smooth transition into the community.

As a Sales Assistant / Move-In Coordinator, you will guide the move-in experience from paperwork to welcome, build meaningful relationships, assist with lead management, tours, events,

Qualifications

• Bachelor's or Associate degree preferred.
• Direct sales experience or customer-facing sales support is a plus.
• Knowledge of senior living or healthcare is helpful.

Responsibilities

• Guide the move-in experience from paperwork to welcoming new residents.
• Build meaningful relationships with prospective residents and families.
• Support the sales team with lead management, tours, events, and CRM documentation.
• Coordinate with Sales, Marketing, and Independent Living teams for smooth communication.
• Ensure a positive resident experience before, during, and after move-in.

Skills

Communication skills

Organization

Customer service

Education

Associate's or Bachelor's degree in Business, Sales, Marketing, Communications, Healthcare, or a related field

Tools

CRM systems

Microsoft Office

Job description

Cedar Community in West Bend, Wisconsin is seeking a Sales Assistant / Move-In Coordinator to support prospective residents and their families through the move-in journey. This full-time role blends relationship-building, customer service, and sales support to create a warm, smooth transition into the community.

As a Sales Assistant / Move-In Coordinator, you will guide the move-in experience from paperwork to welcome, build meaningful relationships, assist with lead management, tours, events,