Senior Living Community Relations & Move-In Coordinator

Belmont Village; Albany (CA); Sur place; USD 38 000 - 60 000; Plein temps

Avantages offerts par ce poste

Career Growth and Training programs

BV Cares direct employee support

Exclusive discounts and offers

Continuing education courses

Employee milestone celebrations

Referral bonus opportunities

Résumé du poste

Belmont Village Senior Living is seeking a Community Relations Sales Assistant to provide administrative support to the Sales team, including data entry, resident file preparation, and general sales support such as tours and inquiries. The Move-In Coordinator responsibilities involve guiding future residents and families through logistics and move-in coordination.

The ideal candidate is reliable, empathetic, and thrives in a fast-paced, active environment, collaborating across departments to

Qualifications

• High School diploma or equivalent.
• Minimum of 2 years administrative experience.
• Demonstrated professional telephone etiquette.
• Professional, pleasant and team oriented attitude.
• Proven organization, time management and attention to detail.
• Must be able to communicate clearly in verbal and written English.
• Ability to work the defined schedule for this position which may include weekends.
• Demonstrated proficiency with workplace technology and software including MS Office suite.
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community.

Responsabilités

• Manage resident files, maintain apartment inventory and readiness lists, and provide data entry and organizational support for systems and special events
• Coordinate move-in logistics with future residents and their families, ensure room readiness, and address any delays or challenges with the appropriate stakeholders
• Welcome and assist with orienting new residents and their families providing follow-up to ensure a smooth move-in process and transition
• Work collaboratively with various departments and team members to coordinate pre and post move-in needs to ensure a smooth move-in process
• Conduct prospect follow-up phone calls, support special events, and provide backup to the Community Relations team for prospect community tours as needed
• Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Connaissances

Professional telephone etiquette

Strong organizational skills

Team oriented attitude

Attention to detail

English communication skills

Formation

High School diploma or equivalent

Outils

MS Office

Description du poste

Belmont Village Senior Living is seeking a Community Relations Sales Assistant to provide administrative support to the Sales team, including data entry, resident file preparation, and general sales support such as tours and inquiries. The Move-In Coordinator responsibilities involve guiding future residents and families through logistics and move-in coordination.

The ideal candidate is reliable, empathetic, and thrives in a fast-paced, active environment, collaborating across departments to