Senior Living Sales & Move-In Concierge

BrioHR Pte Ltd; Chelsea (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Career growth

Wellness program

Medical benefits

Retirement plan

Daily pay

Paid time off

Referral bonus

Mileage reimbursement

Job summary

Chelsea Retirement Community & Cedars of Dexter in Chelsea, MI seeks a Sales Assistant & Move-in Coordinator to support the sales team and coordinate move-in for residents. The role blends customer service with detailed operational tasks in a fast-paced senior living setting.

Responsibilities include responding to inquiries, coordinating tours, assisting with applications, and managing move-in timelines. Strong organizational and communication skills are essential.

Qualifications

• Bachelor’s degree or equivalent in sales or senior living considered.
• Experience with Microsoft Office Suite required.
• Knowledge of printing best practices and social media content in a business setting.
• Strong computer skills and ability to learn new software programs.

Responsibilities

• Respond to prospective resident inquiries and coordinate appointments, tours, and follow-up with the Sales team.
• Support community tours and sales events, including setup and on-site assistance.
• Provide prospective residents with applications, brochures, and sales information.
• Assist with admissions and move-in process for Independent Living, Assisted Living, and Memory Care.
• Serve as a contact between residents and internal teams to coordinate move-in.
• Manage move-in details, timelines, and communications with leaders and staff.
• Provide move-in information including address, utilities, movers, storage, garage, and trash guidance.
• Coordinate move-in logistics with Environmental Services (keys, arrival needs).
• Maintain CRM records, prospect info, addresses, sales activity, waitlist updates.
• Contact waitlist candidates when openings arise and gauge continued interest.
• Assist with admissions packets, deposits, and sales records.
• Maintain daily/weekly sales reports and census data in CRM.
• Support Sales with printing, copying, and admin tasks under deadlines.
• Maintain resident confidentiality and respect resident rights during sales/move-in.

Skills

Microsoft Office Suite

Printing best practices

Social media content

General computer skills

Education

Bachelor’s degree or equivalent

Job description

Chelsea Retirement Community & Cedars of Dexter in Chelsea, MI seeks a Sales Assistant & Move-in Coordinator to support the sales team and coordinate move-in for residents. The role blends customer service with detailed operational tasks in a fast-paced senior living setting.

Responsibilities include responding to inquiries, coordinating tours, assisting with applications, and managing move-in timelines. Strong organizational and communication skills are essential.