Senior Living Move-In Concierge & Sales Support

American House Senior Living Communities; Kentucky; On-site; USD 36,000 - 54,000; Full time

Job summary

American House Senior Living Communities is seeking a compassionate Move-In Coordinator to support resident move-ins and assist with sales, marketing, and community outreach. This role emphasizes relationship building and delivering exceptional customer service to residents and families.

You will conduct campus tours, welcome new residents, and ensure a smooth move-in process while helping with outreach and reporting tasks to support the community’s growth and resident satisfaction.

Qualifications

• Excellent communication and customer service skills.
• Compassion for and commitment to serving older adults.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Valid driver's license required.

Responsibilities

• Coordinate resident move-ins and ensure suites are move-in ready.
• Welcome new residents and review community services and amenities.
• Follow up with residents after move-in to ensure satisfaction.
• Support sales and marketing initiatives.
• Conduct community tours for prospective residents.
• Assist with networking and community outreach activities.
• Maintain model suites and complete required reports.
• Perform other duties as assigned.

Skills

Communication

Customer service

Compassion for seniors

Organizational skills

Multitasking

Teamwork

Independent work

Driver's license

Job description

American House Senior Living Communities is seeking a compassionate Move-In Coordinator to support resident move-ins and assist with sales, marketing, and community outreach. This role emphasizes relationship building and delivering exceptional customer service to residents and families.

You will conduct campus tours, welcome new residents, and ensure a smooth move-in process while helping with outreach and reporting tasks to support the community’s growth and resident satisfaction.