Senior Living Front Desk Leader — Hospitality & Operations

Claiborne Senior Living; Baton Rouge (LA); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Double time pay on major holidays

Free employee meals

Up to $1,000 employee referral bonus

Full-time benefits include medical, 
d

Disability, and EAP

Résumé du poste

Claiborne Senior Living is seeking a dependable Lead Concierge to head front desk operations and support key administrative functions within the community. The role combines hospitality, organization, and coordination to create a seamless experience for residents, families, and staff.

We value integrity, attention to detail, and a team-oriented culture. This leadership role offers opportunities to collaborate with departments and contribute to a well-run community.

Qualifications

• High school diploma or equivalent required.
• 2+ years of customer service or administrative experience, preferably in senior living, healthcare, or hospitality.
• Strong organizational skills and attention to detail.
• Professional communication skills and a confident presence.
• Proficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus).
• Ability to multitask and manage competing priorities.
• Positive, solution-oriented mindset.

Responsabilités

• Lead front desk operations and set the standard for hospitality and professionalism.
• Provide exceptional customer service to residents, guests, and staff.
• Support administrative and documentation processes to ensure accuracy and timeliness.
• Assist with onboarding coordination and serve as a liaison between departments.
• Maintain organized systems for records, billing support, and community communication.
• Support leadership with operational and clerical responsibilities.
• Ensure a welcoming, efficient, and responsive front desk environment.

Connaissances

Customer service

Administrative support

Organizational skills

Professional communication

Multitasking

Detail-oriented

Formation

High school diploma or equivalent

Outils

Microsoft Office

EHR/timekeeping systems

Description du poste

Claiborne Senior Living is seeking a dependable Lead Concierge to head front desk operations and support key administrative functions within the community. The role combines hospitality, organization, and coordination to create a seamless experience for residents, families, and staff.

We value integrity, attention to detail, and a team-oriented culture. This leadership role offers opportunities to collaborate with departments and contribute to a well-run community.