Senior Living Front Desk Concierge – Warm Service

Talentify; Pleasant Valley Township (IA); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription Drug Coverage

401k

Job summary

Dial is looking for a Full-Time, 2nd Shift team member to provide exceptional customer service and create a welcoming environment. You will support daily operations, assist residents with requests, and ensure effective communication across departments.

This important role involves welcoming guests, managing inquiries, and responding to emergencies while fostering a safe and positive atmosphere for our residents. Join us to make a difference in the lives of those we serve daily.

Qualifications

• Experience in customer service, hospitality, or senior living is required.
• Must be at least 18 years of age.

Responsibilities

• Welcome guests warmly and assist with sign-in procedures.
• Assist residents with transportation, reservations, and inquiries.
• Respond to emergency situations and ensure safety.
• Monitor lobby and common areas to promote a positive environment.

Skills

Customer service experience

Strong communication skills

Basic computer skills

Multitasking ability

Job description

Dial is looking for a Full-Time, 2nd Shift team member to provide exceptional customer service and create a welcoming environment. You will support daily operations, assist residents with requests, and ensure effective communication across departments.

This important role involves welcoming guests, managing inquiries, and responding to emergencies while fostering a safe and positive atmosphere for our residents. Join us to make a difference in the lives of those we serve daily.