Senior Living Front Desk Concierge: Warm Hospitality

Sunrise Senior Living; Wheaton (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life/Disability

Retirement Savings Plan

EAP/Discount Program

Paid time off

MyFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living in Wheaton, IL is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism, while ensuring a safe and organized community environment.

You will support the Sales team, assist with move-ins and marketing materials, and help with front desk operations, meals, and basic office tasks. This role emphasizes hospitality, teamwork, and dependable service.

Qualifications

• High School Diploma or GED is required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer calls promptly and route messages accurately.
• Provide community overviews and assist Sales with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and perform data entry tasks.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, sign-in procedures, and emergency plans.
• Process meal tickets and assist with basic office tasks.

Skills

Excellent customer service

Strong communication skills

Time management

Multitasking in fast-paced environment

Microsoft Office proficiency

Professionalism and confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Wheaton, IL is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism, while ensuring a safe and organized community environment.

You will support the Sales team, assist with move-ins and marketing materials, and help with front desk operations, meals, and basic office tasks. This role emphasizes hospitality, teamwork, and dependable service.