Front Desk Concierge — Warm, Organized Hospitality Pro

Sunrise Senior Living; Wheaton (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO)

myFlexPay

Tuition Reimbursement

Discretionary bonuses

Eligibility-based benefits

Job summary

Sunrise Senior Living in Wheaton, IL is seeking a friendly Concierge to greet residents, families, and visitors, and ensure a warm, safe, and organized community experience. You will support the Sales team, assist with move-ins, manage the front desk and Bistro area, coordinate calls and appointments, and contribute to a culture of hospitality with professional service.

This role emphasizes teamwork, confidentiality, and proficient use of Microsoft Office, with competitive benefits and a pay

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly, take accurate messages.
• Provide community overviews and support Sales inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and perform administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Time management

Multitasking

Communication

Professionalism

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Wheaton, IL is seeking a friendly Concierge to greet residents, families, and visitors, and ensure a warm, safe, and organized community experience. You will support the Sales team, assist with move-ins, manage the front desk and Bistro area, coordinate calls and appointments, and contribute to a culture of hospitality with professional service.

This role emphasizes teamwork, confidentiality, and proficient use of Microsoft Office, with competitive benefits and a pay