Senior Living Front Desk Concierge

Dial Senior Living; Omaha (NE); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Job summary

Dial Senior Living in Omaha, NE is seeking a part-time front desk associate to deliver exceptional customer service and create a welcoming environment for residents and guests. The role supports daily operations at the front desk, assists with resident requests, handles sign-in, and coordinates information across departments.

Candidates should have experience in customer service or hospitality, be at least 18, possess basic computer skills and strong communication, and be able to multitask in a

Qualifications

• Experience in customer service, hospitality, or senior living.
• Must be at least 18 years of age.
• Basic computer skills, including phone systems.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Assist residents and/or families with requests for transportation, reservations, and general information.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Responds to emergency situations and is the point of contact in all emergency situations.
• Monitor lobby and common areas to ensure safety and promote a positive environment.
• Maintain reservations and schedule for guest suites, clubhouse, and private dining.
• Receive mail and packages and ensures they are distributed accurately and timely.
• Updates and maintains resident/family emergency list and contact information as changes occur.
• Receives requests for maintenance and housekeeping services.
• Perform any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping.
• Help promote community events and activities to residents and guests.
• Notify supervisor when items need to be ordered, received, and maintain office supply list.
• Maintain confidentiality of resident and community information.

Skills

Customer service

Hospitality

Communication

Multitasking

Teamwork

Tools

Phone systems

Job description

Dial Senior Living in Omaha, NE is seeking a part-time front desk associate to deliver exceptional customer service and create a welcoming environment for residents and guests. The role supports daily operations at the front desk, assists with resident requests, handles sign-in, and coordinates information across departments.

Candidates should have experience in customer service or hospitality, be at least 18, possess basic computer skills and strong communication, and be able to multitask in a