Senior Living Front Desk Concierge (Part-Time)

Aksarben-Village-Senior-Living; Omaha (NE); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Dental and Vision

401k

Job summary

Dial is seeking a friendly front desk associate to provide exceptional customer service at the Omaha community. The role supports daily operations at the front desk, assists residents and families, answers calls, and coordinates information across departments.

You will welcome guests, manage sign-in, assist with transportation requests, and maintain reservation schedules while promoting a safe, welcoming environment for residents.

Qualifications

• Experience in customer service, hospitality, or senior living.
• Must be at least 18 years of age.

Responsibilities

• Welcome all guests warmly, determine nature of business, assist with sign-in procedure.
• Assist residents and/or families with requests for transportation, reservations, and general information.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Responds to emergency situations and is the point of contact in all emergency situations.
• Monitor lobby and common areas to ensure safety and promote a positive environment.
• Receive mail and packages and ensures they are distributed accurately and timely.

Skills

Customer service

Hospitality

Communication

Education

Experience in customer service, hospitality, or senior living

Tools

Phone systems

Job description

Dial is seeking a friendly front desk associate to provide exceptional customer service at the Omaha community. The role supports daily operations at the front desk, assists residents and families, answers calls, and coordinates information across departments.

You will welcome guests, manage sign-in, assist with transportation requests, and maintain reservation schedules while promoting a safe, welcoming environment for residents.