Senior Living Front Desk Concierge

Oakmont Senior Communities LLC; Michigan; On-site; USD 19,000 - 25,000; Full time

Job summary

Oakmont Senior Communities LLC is seeking a professional Receptionist to welcome residents, families, and visitors. You will answer general inquiries, route calls, and provide clerical support to the facility’s staff.

The role requires a High School diploma or GED and 1–2 years in a senior living receptionist role is preferred. Excellent communication and organizational skills are essential for daily operations.

Qualifications

• High School diploma or GED required.
• 1–2 years in a senior living receptionist role preferred.
• Strong communication and customer service skills.

Responsibilities

• Greet visitors and families, answer inquiries, and direct to appropriate staff.
• Manage phone calls, take messages, and route them promptly.
• Provide clerical support including filing, scanning, and mail handling.
• Maintain confidentiality of resident and staff information.
• Support residents with basic needs and coordinate requests with staff.
• Maintain organized reception area and supplies; operate office equipment.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Time management

Attention to detail

Prioritization

High-pressure performance

Microsoft Office Suite

Education

High School / GED

Tools

Microsoft Office Suite

Job description

Oakmont Senior Communities LLC is seeking a professional Receptionist to welcome residents, families, and visitors. You will answer general inquiries, route calls, and provide clerical support to the facility’s staff.

The role requires a High School diploma or GED and 1–2 years in a senior living receptionist role is preferred. Excellent communication and organizational skills are essential for daily operations.