Senior Living Concierge: Warm Welcome & Resident Services

Chino Hills Senior Living; Chino Hills (CA); On-site; USD 32,000 - 42,000; Part time

Job summary

Chino Hills Senior Living is seeking a friendly Concierge to welcome residents and families, handle requests, and provide information to ensure a warm, efficient first impression. You will protect the community by monitoring access and help create a safe, welcoming environment.

The role requires strong English, excellent communication, and patience, with weekends as part of the work schedule. Prior concierge or customer service experience is a plus.

Qualifications

• Experience in concierge or customer service is a plus.
• Excellent English communication and friendly demeanor.
• Ability to multitask and manage time effectively.

Responsibilities

• Welcome residents and families at entrance and provide information.
• Attend to residents' needs with personalized solutions.
• Know premises and nearby venues to offer recommendations.
• Arrange events, transportation, and reservations on request.
• Answer phones, take messages, and redirect calls.
• Respond to complaints and resolve issues for residents.

Skills

Customer service

English proficiency

Communication skills

Multilingual

Time management

Problem solving

Patience

Education

High school diploma

Relevant degree (plus)

Job description

Chino Hills Senior Living is seeking a friendly Concierge to welcome residents and families, handle requests, and provide information to ensure a warm, efficient first impression. You will protect the community by monitoring access and help create a safe, welcoming environment.

The role requires strong English, excellent communication, and patience, with weekends as part of the work schedule. Prior concierge or customer service experience is a plus.