Senior Living Concierge: Warm Front Desk & Guest Experience

Claiborne-Senior-Living-9; Baton Rouge (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Double-time pay on major holidays

Free employee meals

Referral bonus up to $1,000

Full benefits

Job summary

Claiborne Senior Living is seeking a Concierge to serve as the welcoming face of our senior living community in Baton Rouge, LA. You will create a warm, professional, and responsive front desk experience for residents, families, guests, and team members.

Greet residents and guests, answer phones, manage the front desk, coordinate transportation, and assist with events and daily operations. This role requires excellent communication and a positive, professional demeanor.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred (healthcare, hospitality or senior living).
• Strong communication and interpersonal skills.
• Professional presence and positive attitude.

Responsibilities

• Greet residents, guests and visitors warmly and professionally.
• Answer and direct phone calls efficiently and courteously.
• Manage the front desk and keep a welcoming workspace.
• Coordinate transportation requests for residents.

Skills

Customer service

Communication

Multitasking

Front desk

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Claiborne Senior Living is seeking a Concierge to serve as the welcoming face of our senior living community in Baton Rouge, LA. You will create a warm, professional, and responsive front desk experience for residents, families, guests, and team members.

Greet residents and guests, answer phones, manage the front desk, coordinate transportation, and assist with events and daily operations. This role requires excellent communication and a positive, professional demeanor.