Front Desk Leader and Hospitality Coordinator

The Timbers; Marble Hill (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Double time pay on major holidays

Free employee meals

Up to $1,000 employee referral bonus

Full-time benefits include medical, d 

Job summary

Claiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This role blends hospitality, organization, and operational coordination to ensure a seamless experience for residents, families, team members, and new hires.

If you take ownership of processes, act with integrity, stay focused on details, and believe our culture matters, this leadership opportunity may be

Qualifications

• High school diploma or equivalent.
• 2+ years of customer service or administrative experience (senior living, healthcare, or hospitality preferred).
• Strong organizational skills and attention to detail.
• Professional communication skills and a confident presence.
• Proficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus).
• Ability to multitask and manage competing priorities.
• Positive, solution-oriented mindset.

Responsibilities

• Lead front desk operations and set the standard for hospitality and professionalism.
• Provide exceptional customer service to residents, guests, and staff.
• Support administrative and documentation processes to ensure accuracy and timeliness.
• Assist with onboarding coordination and serve as a liaison between departments.
• Maintain organized systems for records, billing support, and community communication.
• Support leadership with operational and clerical responsibilities.
• Ensure a welcoming, efficient, and responsive front desk environment.

Skills

Customer service

Administrative support

Organizational skills

Communication skills

Multitasking

Professional presence

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR systems

Timekeeping software

Job description

Claiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This role blends hospitality, organization, and operational coordination to ensure a seamless experience for residents, families, team members, and new hires.

If you take ownership of processes, act with integrity, stay focused on details, and believe our culture matters, this leadership opportunity may be