Senior Living Concierge & Scheduler - On-site/Remote

Aviva River Bend

Rochester (MN)

On-site

USD 32,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Paid time off
Paid Holidays
401k
Daily pay option

Job summary

Aviva Senior Living is seeking a Concierge/Scheduler for our front desk to greet residents and visitors, manage sign-ins, and coordinate care staff coverage. This role requires a courteous approach, strong communication, and attention to detail.

On-site hours are Monday–Friday, with remote on-call; candidates should be able to handle scheduling, calls, and coverage efficiently while maintaining high resident service standards.

Qualifications

  • High school diploma or GED.
  • Ability to read and write in English.
  • Scheduling experience in senior living preferred.
  • Excellent interpersonal skills.
  • Experience with Word and Excel; Google Docs.

Responsibilities

  • Greet and assist residents and visitors professionally.
  • Manage front desk sign-in/out for visitors and vendors.
  • Handle and direct incoming phone calls.
  • Inform residents or staff of arrivals.
  • Arrange activities and collect fees; maintain records.
  • Maintain resident information databases and phone lists.
  • Schedule staffing for resident assistants to avoid overtime.
  • Respond to call outs and schedule changes, including remote coverage.
  • Attend in-service classes and staff meetings.
  • Maintain regular, predictable attendance.
  • Perform other duties as assigned.

Skills

Scheduling
Interpersonal skills
Microsoft Office
Google Docs
English literacy
Elderly care approach

Education

High school diploma or GED

Tools

Microsoft Word
Microsoft Excel
Google Docs

Job description

Aviva Senior Living is seeking a Concierge/Scheduler for our front desk to greet residents and visitors, manage sign-ins, and coordinate care staff coverage. This role requires a courteous approach, strong communication, and attention to detail.

On-site hours are Monday–Friday, with remote on-call; candidates should be able to handle scheduling, calls, and coverage efficiently while maintaining high resident service standards.

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