Senior Living Concierge | Front Desk & Guest Services

Cima Senior Living; Odessa (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings & Flexible Spending

Life/AD&D Insurance

Short- & Long-Term Disability

EAP – Employee Assistance Program

Perks at Work Discount Program

Job summary

The Courtyards, part of CIMA Senior Living in Odessa, TX, seeks a Concierge to welcome residents and visitors and provide excellent customer service in a warm, respectful setting. You will answer phones, greet guests, handle resident requests, coordinate transportation and appointments, and assist with administrative tasks to keep communication smooth.

Applicants must be 18+ and have at least 1 year of customer service or front desk experience, preferably in hospitality, healthcare, or senior

Qualifications

• Minimum 1 year of customer service or front desk experience.
• Must be 18 years of age or older.
• Experience in hospitality, healthcare, or senior living is a plus.

Responsibilities

• Serve as the first point of contact for residents, families, and visitors, providing exceptional customer service and support.
• Answer phones, greet guests, manage resident requests, coordinate transportation and appointments.
• Assist with administrative tasks.
• Facilitate communication between residents and staff, ensuring a welcoming and organized environment.

Skills

Customer service

Job description

The Courtyards, part of CIMA Senior Living in Odessa, TX, seeks a Concierge to welcome residents and visitors and provide excellent customer service in a warm, respectful setting. You will answer phones, greet guests, handle resident requests, coordinate transportation and appointments, and assist with administrative tasks to keep communication smooth.

Applicants must be 18+ and have at least 1 year of customer service or front desk experience, preferably in hospitality, healthcare, or senior