Senior Living Concierge | Front Desk & Guest Service

Cima Senior Living; Rowlett (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Health Savings & Flexible Spending AcT

Life/AD&D Insurance

Short- & Long-Term Disability

Accident, Cancer, Critical Illness, &

Job summary

Mercer Terrace is seeking a friendly Concierge to welcome residents, families and visitors, delivering exceptional customer service in our assisted living and memory care community. You’ll be the first impression, answering questions and guiding people with warmth and professionalism.

Day-to-day duties include answering phones, greeting guests, coordinating transportation and appointments, assisting with administrative tasks, and helping maintain a welcoming, organized environment that reflects

Responsibilities

• Serve as the first point of contact for residents, families, and visitors, providing exceptional customer service and support
• Answer phones, greet guests, manage resident requests, coordinate transportation, and appointments
• Assist with administrative tasks
• Facilitate communication between residents and staff, ensuring a welcoming and organized environment

Job description

Mercer Terrace is seeking a friendly Concierge to welcome residents, families and visitors, delivering exceptional customer service in our assisted living and memory care community. You’ll be the first impression, answering questions and guiding people with warmth and professionalism.

Day-to-day duties include answering phones, greeting guests, coordinating transportation and appointments, assisting with administrative tasks, and helping maintain a welcoming, organized environment that reflects