Senior Living Concierge & Front Desk

Sonida Senior Living; East Lansing (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life/disability insurances

401k with company match

Paid time off (PTO) from day one

Paid training

Employee Assistance Program

Job summary

Independence Village of East Lansing, a Sonida Senior Living community, is seeking a receptionist to greet visitors, answer phones, and manage mail and deliveries. You will be a key point of contact for residents, family members, and staff in a caring, team-oriented environment.

Responsibilities include directing callers, coordinating mail services, and resolving questions while contributing to a supportive community for seniors with comprehensive benefits and opportunities for growth.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of the team.

Responsibilities

• Answers telephone and directs callers to the appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolves customer questions and concerns.

Skills

Customer service

Phone handling

Visitor reception

Communication skills

Tools

Microsoft Power BI

Job description

Independence Village of East Lansing, a Sonida Senior Living community, is seeking a receptionist to greet visitors, answer phones, and manage mail and deliveries. You will be a key point of contact for residents, family members, and staff in a caring, team-oriented environment.

Responsibilities include directing callers, coordinating mail services, and resolving questions while contributing to a supportive community for seniors with comprehensive benefits and opportunities for growth.