Senior Living Concierge: Create Warm, Welcoming Experiences

Asbury Heights; Pittsburgh (Allegheny County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive Benefits

Growth Opportunities

Supportive Team

Job summary

Asbury Villas & Asbury Place in Pittsburgh, PA seeks a Full-Time Concierge to warmly welcome residents and visitors, coordinate inquiries, and orchestrate transportation, reservations, and deliveries in a vibrant senior living environment.

You will be the hub of information, ensuring secure access and seamless service while collaborating with a caring team to create memorable resident experiences every day.

Qualifications

• Must be warm, friendly, and approachable.
• Strong verbal and written communication.
• Experience in customer service, hospitality, or concierge preferred.
• Excellent organizational skills and attention to detail.
• Proactive, resourceful, and solution oriented.
• Basic computer skills and willingness to learn systems.
• Genuine desire to serve residents.
• Professional appearance and strong work ethic.
• Flexible to work on a schedule including weekends.

Responsibilities

• Greet residents and visitors with warmth and courtesy.
• Serve as information hub for local services, events, and directions.
• Assist with transportation, reservations, deliveries, and service requests.
• Support community events and activities.
• Address concerns and resolve issues with a proactive approach.
• Maintain clear communication with residents, families, staff, and vendors.
• Manage visitor access and security in accordance with protocols.
• Use our systems to manage resident requests efficiently.

Skills

Warm demeanor

Communication skills

Customer service

Hospitality experience

Organizational skills

Problem solving

Computer skills

Reliability & flexibility

Job description

Asbury Villas & Asbury Place in Pittsburgh, PA seeks a Full-Time Concierge to warmly welcome residents and visitors, coordinate inquiries, and orchestrate transportation, reservations, and deliveries in a vibrant senior living environment.

You will be the hub of information, ensuring secure access and seamless service while collaborating with a caring team to create memorable resident experiences every day.