Concierge – Create Warm Welcomes & Effortless Living

Oakdale Senior Alliance; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Asbury Heights at the Embassy in Pittsburgh, PA seeks a Full-Time Concierge to welcome residents and guests with warmth and professionalism. You will be the go-to source for information, coordinate transportation, reservations, deliveries, and service requests while supporting community events.

Ideal candidates bring customer service or concierge experience, strong communication and organizational skills, and a proactive, tech‑savvy approach.

Qualifications

• Experience in a customer service, hospitality, or concierge role (preferred).
• Outstanding organizational skills and meticulous attention to detail.
• A proactive, resourceful, and problem-solving mindset.
• Proficiency in basic computer skills and a willingness to learn new systems.
• Flexibility and reliability to meet the demands of the schedule.

Responsibilities

• Greet residents and visitors with warmth, a welcoming smile, and professional courtesy.
• Serve as the go-to resource for community information, directions, local attractions, events, and services.
• Assist residents with requests, including transportation scheduling, reservations, deliveries, and service requests.
• Support community events and activities to foster a lively and engaging atmosphere.
• Address concerns and resolve issues with a resourceful, solution-oriented approach.
• Maintain clear communication with residents, families, staff, and external providers.
• Manage visitor access and maintain a secure welcoming environment.
• Utilize our communication systems to efficiently manage resident requests.

Skills

Warm personality

Customer service

Concierge experience

Communication skills

Organizational skills

Tech-savvy

Tools

Basic computer skills

Job description

Asbury Heights at the Embassy in Pittsburgh, PA seeks a Full-Time Concierge to welcome residents and guests with warmth and professionalism. You will be the go-to source for information, coordinate transportation, reservations, deliveries, and service requests while supporting community events.

Ideal candidates bring customer service or concierge experience, strong communication and organizational skills, and a proactive, tech‑savvy approach.