Senior Living Community Relations Director

Miller's Health Systems; West Chester (Chester County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

DailyPay access

Comprehensive benefits (health, dental

Paid time off

Job summary

Senior Lifestyle is seeking a Community Relations Director to lead the sales and marketing team at one of its communities. You will arrange tours for prospective residents across independent, assisted living, memory care, and skilled nursing settings and drive timely follow-ups with inquiry sources.

You will develop and maintain relationships with residents, families and care providers, plan outreach events, and support the quarterly marketing plan to meet occupancy goals.

Qualifications

• Senior housing or hospitality sales experience preferred.
• Experience with a competitive outside and inside sales environment.
• College degree preferred but not required.
• Proficient with CRM systems and metrics.
• Outgoing, personable, competitive, organized, and self-motivated leader.
• Must have a valid driver’s license.
• English fluency preferred.
• Does not take “no” as an answer and is not afraid of rejection.

Responsibilities

• Schedule, organize, and conduct tours with prospective residents of independent and assisted living, memory care and skilled nursing.
• Respond and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately.
• Create, plan and implement events with Sales and Marketing Team and Program Director to bring in prospective residents, current leads and professionals.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Maintain a working knowledge of all software programs.
• Participate in weekend call coverage in Manager Rotation.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Maintain a strong community outreach program that generate the necessary number of referrals to reach sales goals.
• Keep Executive Director informed of all sales activity daily.
• Visit competitors quarterly.
• Maintain confidentiality of all pertinent information.
• Comply with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc.
• Interact professionally and effectively with all levels of the organization, residents, family members, etc.
• Perform other duties as assigned.

Skills

Sales experience

Relationship building

Outgoing personality

Organized and self-motivated

Driver's license

English fluency

Professional appearance

Not afraid of rejection

Education

College degree preferred

Tools

CRM systems

Job description

Senior Lifestyle is seeking a Community Relations Director to lead the sales and marketing team at one of its communities. You will arrange tours for prospective residents across independent, assisted living, memory care, and skilled nursing settings and drive timely follow-ups with inquiry sources.

You will develop and maintain relationships with residents, families and care providers, plan outreach events, and support the quarterly marketing plan to meet occupancy goals.