Senior Living Growth & Relations Director

Compass Senior Living; Hayden (ID); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Vacation & sick time from day 1

401(k) with employer match

Wellness program

Early access pay

Career growth & mentorship

Medical/Dental/Vision

Job summary

Compass Senior Living is seeking a Community Relations Director to lead sales and marketing efforts aimed at increasing occupancy. You will represent the community, build relationships with potential residents, families, and the local healthcare network, and collaborate with the leadership team to implement strategic plans.

The role requires strong customer service, English proficiency, and the ability to multi-task in a fast-paced environment.

Qualifications

• Bachelor's degree or relevant experience in a related field.
• Strong customer service mindset with the ability to engage with residents and families.
• Computer literacy and comfort with social media and online programs.

Responsibilities

• Own the sales and marketing process in collaboration with the leadership team.
• Make sales calls, schedule educational presentations, and coordinate marketing events.
• Outreach to nursing homes, physician offices, and other health care professionals.
• Train and support team members to handle inquiries, tours, and customer service as needed.
• Maintain knowledge of federal and state regulations relevant to senior living marketing.
• Prepare reports and develop strategic marketing plans to grow occupancy.
• Model Compass Senior Living values of goodness, loyalty, faith, and fun.

Skills

Customer service

Verbal communication

English proficiency

Team collaboration

Independent work

Education

Bachelor's degree or related experience

Tools

Social media platforms

Job description

Compass Senior Living is seeking a Community Relations Director to lead sales and marketing efforts aimed at increasing occupancy. You will represent the community, build relationships with potential residents, families, and the local healthcare network, and collaborate with the leadership team to implement strategic plans.

The role requires strong customer service, English proficiency, and the ability to multi-task in a fast-paced environment.