Senior Living Client Services Leader

BAYADA Home Health Care, Inc.; Exton (PA); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Paid holidays & vacation

Sick time

Tuition reimbursement

Life insurance

401(k) with company match

Employee Assistance Program

Direct deposit

Career development opportunities

Zusammenfassung

BAYADA Home Health Care, Inc. is hiring a Client Services Manager in Exton, PA for the Senior Living Office. You will coordinate client services, supervise field staff, and support the growth of the office while delivering compassionate, reliable home care.

The role emphasizes building relationships with clients, families, referral sources, payors, and senior living communities, with opportunities to advance within BAYADA and expand leadership skills in a supportive environment.

Qualifikationen

• Bachelor's degree required.
• Prior healthcare, medical office, home care, or home health experience preferred.
• Knowledge of Medicare and OASIS is a plus.
• Previous supervisory or leadership experience preferred.
• Demonstrated success achieving goals and taking on increasing responsibility.
• Strong computer and organizational skills.
• Excellent communication and interpersonal skills.

Aufgaben

• Coordinate client services and address emergent scheduling needs.
• Manage and proactively grow an assigned caseload.
• Build lasting relationships with clients, families, referral sources, payors, and senior living communities.
• Provide exceptional customer service while ensuring quality home care.
• Partner with Clinical Managers to support and supervise field employees.
• Build strong, collaborative relationships with office and field teams.
• Monitor key business and operational metrics, including admissions, Medicare utilization, and referral outcomes.
• Support the overall growth and success of the Allentown Senior Living office.

Kenntnisse

Leadership

Communication

Organizational skills

Customer service

Relationship building

Ausbildung

Bachelor's degree

Jobbeschreibung

BAYADA Home Health Care, Inc. is hiring a Client Services Manager in Exton, PA for the Senior Living Office. You will coordinate client services, supervise field staff, and support the growth of the office while delivering compassionate, reliable home care.

The role emphasizes building relationships with clients, families, referral sources, payors, and senior living communities, with opportunities to advance within BAYADA and expand leadership skills in a supportive environment.