Denver Client Services Manager — On-Site Care Leader

BAYADA Home Health Care, Inc.; Denver (CO); On-site; USD 60,000 - 65,000; Full time

Job summary

BAYADA Home Health Care, Inc. seeks a Client Services Manager to coordinate dependable care for the Denver territory. This on-site role requires building strong client and staff relationships, guiding field employees, and balancing client needs with office goals.

You will learn and use BAYADA systems, support scheduling, and contribute to a high-quality care experience for clients and families.

Qualifications

• Proven ability to deliver compassionate client service.
• Ability to build trust with clients and field staff.
• Strong communication and interpersonal skills.
• Experience coordinating multiple stakeholders and schedules.

Responsibilities

• Coordinate and manage a caseload to ensure reliable client services.
• Build and maintain relationships with clients, staff, and referral sources.
• Support field staff with responsive communication and guidance.
• Participate in recruiting and strengthening the local care team.
• Manage schedules and adapt service delivery as needed.
• Contribute to caseload growth through excellent service.

Skills

Customer service

Relationship building

Communication

Team coordination

Tech-savvy

Education

Bachelor’s degree or equivalent healthcare experience

Tools

CRM software

Job description

BAYADA Home Health Care, Inc. seeks a Client Services Manager to coordinate dependable care for the Denver territory. This on-site role requires building strong client and staff relationships, guiding field employees, and balancing client needs with office goals.

You will learn and use BAYADA systems, support scheduling, and contribute to a high-quality care experience for clients and families.