Senior Life Claims Processing Specialist (Hybrid)

Country Financial Group; Bloomington, Northern (IL, KY); Hybrid; USD 42.000 - 57.000; Vollzeit

Benefits dieser Stelle

Short-Term Incentive

Benefits package (medical, dental, vis

401(k) with company match

Zusammenfassung

COUNTRY Financial in Bloomington, IL, is seeking a Claims Processing Associate Sr-Life Health to handle death claims via phone and email. You will create claims in AWD, verify policies, assign numbers, and coordinate with Life Examiners and other teams.

The role requires strong customer service skills and familiarity with systems like AWD, ILA, PALLM, ALIP, and related tools. Hybrid schedule; base pay range shown; incentive eligibility.

Qualifikationen

• High school diploma or GED is required.
• At least 2 years of customer service experience.
• Strong communication and organizational skills.
• Ability to use multiple claims systems and document processes.

Aufgaben

• Answers and directs calls from beneficiaries and professionals, providing claim requirements and payment information.
• Creates and processes life insurance death claims in AWD, verifying policies and assigning claim numbers.
• Moves work in AWD, updates status, and coordinates with Life Examiners and other departments.
• Processes incoming mail for new and pending claims and follows up on surrender receipts.
• Communicates clearly with internal and external parties about claim needs.

Jobbeschreibung

COUNTRY Financial in Bloomington, IL, is seeking a Claims Processing Associate Sr-Life Health to handle death claims via phone and email. You will create claims in AWD, verify policies, assign numbers, and coordinate with Life Examiners and other teams.

The role requires strong customer service skills and familiarity with systems like AWD, ILA, PALLM, ALIP, and related tools. Hybrid schedule; base pay range shown; incentive eligibility.