Senior Legal Onsite Print & Document Specialist

Ricoh USA, Inc.; Boston (MA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K

HSA

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh USA, Inc. is seeking a Legal Senior Onsite Service Specialist in Boston, MA.

This role performs hands‑on support in a legal office environment, handling copy, production, scanning, mail, and records duties while delivering professional service to attorneys, partners, clients, and staff. You will work under a Site Manager and coordinate with teams to ensure timely delivery of services, with a focus on accuracy, confidentiality, and high‑quality output.

Qualifications

• High school diploma or GED required.
• 1–2 years of related work experience required.
• Strong customer service and communication skills expected.
• Familiarity with legal technologies and document management systems.

Responsibilities

• Provide hands‑on support in a legal office environment including copy, production, scanning, mail, and records support.
• Coordinate conference room setup and scheduling; act as receptionist backup as needed.
• Prepare and deliver professional, accurate reproduction and scanning of documents.
• Assist with billing logs, tracking, and chargebacks for services rendered.
• Support off‑site trials and coordinate setup of equipment, labor, and supplies.

Skills

Customer service

Communication

Attention to detail

Office equipment operation

Problem solving

Education

High school diploma or GED

Tools

Copitrak

Equitrac

Document management

Cost recovery

Job description

Ricoh USA, Inc. is seeking a Legal Senior Onsite Service Specialist in Boston, MA.

This role performs hands‑on support in a legal office environment, handling copy, production, scanning, mail, and records duties while delivering professional service to attorneys, partners, clients, and staff. You will work under a Site Manager and coordinate with teams to ensure timely delivery of services, with a focus on accuracy, confidentiality, and high‑quality output.