Senior Leasing & Training Specialist

Cove La Mesa; La Mesa (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full Insurance benefit suite

Company paid Life Insurance

401K matching

Paid Time Off

11 Paid Holidays

Tuition Reimbursement

Job summary

Bridge Property Management is seeking a Leasing and Service Professional, Level 3 to lead leasing execution, support occupancy performance, and provide day-to-day training to junior leasing associates. The role requires high school or GED, leasing or sales experience, and strong proficiency with leasing systems.

Responsibilities include conducting tours, processing applications, and training team members while maintaining high standards of customer service and professional conduct.

Qualifications

• High school diploma or GED is required.
• Prior leasing, sales, or customer service experience.
• Strong administrative accuracy and leasing systems proficiency.
• Ability to coach peers and model best practices.

Responsibilities

• Perform leasing, move-in, renewal, and transfer activities.
• Qualify prospects and conduct high-quality tours.
• Maintain consistent follow-up cadence for all traffic sources.
• Process applications, approvals, payments, and lease documentation.
• Inspect show units and tour paths for readiness.
• Support resident retention and outreach initiatives.
• Train, mentor, and coach less experienced leasing team members.
• Assist management with competitor research.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Customer service experience

Leasing systems proficiency

Coaching peers

Education

High school diploma or GED

Tools

Reporting tools

Lead management systems

Occupancy tracking

CRM systems

Digital leasing tools

MS Office Suite (Excel, Outlook)

Job description

Bridge Property Management is seeking a Leasing and Service Professional, Level 3 to lead leasing execution, support occupancy performance, and provide day-to-day training to junior leasing associates. The role requires high school or GED, leasing or sales experience, and strong proficiency with leasing systems.

Responsibilities include conducting tours, processing applications, and training team members while maintaining high standards of customer service and professional conduct.