Senior Leasing Specialist — AI-Driven Leasing & Resident Success

MSB Resources, LLC; Bloomfield (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

MSB Resources, LLC is seeking a Senior Leasing Specialist to support a cluster of apartment communities in Bloomfield and Montclair, NJ. This on-site role blends sales, resident relations, and administrative work, with a focus on leasing activity and exceptional service.

Work with a long-tenured onsite team, leverage AI tools to improve efficiency, and coordinate marketing, tours, and move-ins. You will maintain compliance with company policies and contribute to an exceptional resident

Qualifications

• 3–5+ years of multifamily leasing experience.
• Proven success meeting occupancy goals.
• Strong administrative, organizational, and follow-up skills.
• Excellent communication and customer service abilities.
• Comfortable learning and leveraging AI tools and technology to improve performance.

Responsibilities

• Drive leasing activity by converting qualified prospects into new residents.
• Deliver outstanding customer service throughout the leasing journey, from first tour through move-in.
• Manage prospect follow-up, CRM activity, and leasing documentation with accuracy and attention to detail.
• Assist with marketing initiatives, resident events, and outreach efforts to maximize occupancy.
• Utilize AI tools and technology to improve efficiency and enhance the leasing process.
• Collaborate with a long-tenured onsite team to ensure a seamless resident and prospect experience.
• Support the day-to-day administrative functions of the leasing office while maintaining compliance with company policies.

Skills

Multifamily leasing

Sales & customer service

CRM management

Excellent communication

AI tools adaptation

Job description

MSB Resources, LLC is seeking a Senior Leasing Specialist to support a cluster of apartment communities in Bloomfield and Montclair, NJ. This on-site role blends sales, resident relations, and administrative work, with a focus on leasing activity and exceptional service.

Work with a long-tenured onsite team, leverage AI tools to improve efficiency, and coordinate marketing, tours, and move-ins. You will maintain compliance with company policies and contribute to an exceptional resident