Senior Leasing Agent

JCMLiving; Montville Township (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

JCMLiving is seeking a Senior Leasing Agent to lead on-site leasing efforts in Montville, NJ. The role includes coaching the leasing team, guiding follow-up and closing techniques, and aligning with property management to drive occupancy and revenue.

You will manage the full leasing lifecycle from inquiry through application and move-in, while executing promotions and strategies during slower periods to maximize listings’ performance.

Qualifications

• Minimum experience in residential or multifamily leasing, preferably in senior or lead roles.
• Strong knowledge of leasing practices and full leasing process.
• Ability to coach, train and motivate leasing team members.
• Excellent sales, communication, follow-up and customer service skills.
• Ability to design creative leasing promotions to improve occupancy.
• Highly organized with strong attention to detail; manage multiple prospects and priorities.

Responsibilities

• Lead the full leasing process from inquiry to move-in.
• Coach and train leasing agents; improve follow-up and closing techniques.
• Collaborate with property management to increase occupancy and develop promotions.
• Monitor leasing activity; identify improvement opportunities and execute action plans.
• Work with onsite and corporate teams to meet occupancy and revenue goals.

Skills

Leasing experience

Sales skills

Communication skills

Customer service

Coaching & training

Education

High school diploma or equivalent

Real estate or property management certs a plus

Job description

Company Description

JCMLiving is a multifamily property management company focused on providing high-quality rental living in prime East Coast locations. The company manages a diverse portfolio of garden communities, condominiums, mid-rise buildings, townhomes, and private homes across NJ, PA, and MD. JCMLiving offers a collaborative, growth-oriented environment with opportunities across multiple property types and markets. More information is available at https://jcmliving.com/careers/.

Role Description

The Senior Leasing Agent is a full-time, on-site leadership role based in Montville & Bloomfield, NJ, responsible for driving leasing activity and supporting the overall performance of the leasing team. In addition to managing the full leasing process - from prospect inquiry through application, approval, and move-in, the Senior Leasing Agent will coach and train leasing agents, help improve follow-up and closing techniques, and provide guidance on day-to-day leasing activity.

This role will also work closely with property management to identify opportunities to increase occupancy, develop promotions and leasing strategies during slower periods, and create action plans for apartments that have been on the market for extended periods. The Senior Leasing Agent will monitor leasing activity, help identify areas for improvement, and take an active role in achieving occupancy and revenue goals.

Qualifications

• Proven experience in residential or multifamily leasing, preferably in a senior or lead leasing role.
• Strong knowledge of leasing practices, property management operations, and the full leasing process.
• Demonstrated ability to coach, train, and motivate leasing team members.
• Strong sales, communication, follow-up, and customer service skills.
• Ability to develop creative leasing promotions and strategies to improve occupancy and lease difficult or long-vacant apartments.
• Highly organized with strong attention to detail and the ability to manage multiple prospects and priorities.
• Comfortable using property management software, CRM/leasing platforms, email, spreadsheets, and digital forms.
• Professional, collaborative approach with the ability to work effectively with onsite and corporate teams.
• High school diploma or equivalent required; real estate or property management education/certifications are a plus.
• Ability to work full-time, including some evenings and weekends as needed.