Senior Learning Experience Designer & Performance Partner

Salesforce, Inc.; United States; Remote; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a Learning Experience Design Senior Analyst to lead end-to-end learning design initiatives that align with business goals and measurable impact. You will act as a strategic partner, leveraging performance consulting to diagnose problems and shape scalable learning solutions.

You will champion accessibility, mentor junior teammates, and explore AI-assisted tools to innovate instructional design while collaborating with diverse stakeholders across the organization.

Qualifications

• 5+ years of instructional design or learning experience design in a corporate or enterprise environment.
• Advanced knowledge of instructional design methodologies (ADDIE, SAM, Agile) and performance consulting; proficiency with authoring tools such as Rise or Storyline.
• Strong stakeholder management; capable of designing accessible, inclusive experiences aligned with accessibility standards.
• Experience using data-driven design, interpreting learner data and feedback to refine solutions.

Responsibilities

• Design, deliver, and scale impactful learning programs using advanced instructional design and performance consulting approaches.
• Champion accessibility and inclusion; interpret data and business metrics to demonstrate impact.
• Apply AI and emerging tools to enhance design, efficiency, and innovation; mentor junior analysts.
• Collaborate with stakeholders and SMEs; manage complex projects with clear timelines and outcomes.

Skills

Instructional design

Performance consulting

ADDIE

Storyline

Rise

Data analysis

Accessibility

Stakeholder management

Education

Bachelor's degree

Tools

Rise

Storyline

Analytics tools

Job description

Salesforce, Inc. is seeking a Learning Experience Design Senior Analyst to lead end-to-end learning design initiatives that align with business goals and measurable impact. You will act as a strategic partner, leveraging performance consulting to diagnose problems and shape scalable learning solutions.

You will champion accessibility, mentor junior teammates, and explore AI-assisted tools to innovate instructional design while collaborating with diverse stakeholders across the organization.