Senior AI-Driven Learning Experience Architect

Salesforce, Inc.; Washington (District of Columbia); On-site; USD 94,000 - 142,000; Full time

Benefits offered by this job

Time off programs

Medical insurance

Dental insurance

Vision insurance

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce, Inc. is seeking a Senior LED Analyst to design transformative learning experiences that enable Salesforce teams and customers to succeed.

You’ll serve as a strategic partner, diagnosing root causes and shaping solutions to ensure learning programs drive measurable impact. Senior Analysts lead projects end-to-end, mentor junior members, and bring advanced instructional design, data, and AI expertise to solve complex challenges while championing accessibility and stakeholder

Qualifications

• 5+ years of instructional design or learning experience design in a corporate or enterprise environment; led end-to-end learning design projects.
• Advanced knowledge of instructional design methodologies (ADDIE, SAM, Agile) and performance consulting; proficiency with authoring tools such as Rise, Storyline.
• Strong stakeholder management; ability to design accessible, inclusive learning experiences; data-driven design from learner feedback.
• Passion for instructional design as a strategic discipline with curiosity to experiment with new methods and AI.

Responsibilities

• Design and deliver engaging learning programs using advanced instructional design and performance consulting; analyze business problems and align solutions with measurable outcomes.
• Champion accessibility and inclusion; interpret data and metrics to refine solutions and demonstrate impact.
• Integrate emerging tools and AI to enhance design, efficiency, and innovation; mentor junior analysts.
• Facilitate collaboration, manage complex projects, and present findings to diverse audiences with clear storytelling.

Skills

Instructional design

Performance consulting

AI in learning

Accessibility

Tools

Rise

Storyline

Job description

Salesforce, Inc. is seeking a Senior LED Analyst to design transformative learning experiences that enable Salesforce teams and customers to succeed.

You’ll serve as a strategic partner, diagnosing root causes and shaping solutions to ensure learning programs drive measurable impact. Senior Analysts lead projects end-to-end, mentor junior members, and bring advanced instructional design, data, and AI expertise to solve complex challenges while championing accessibility and stakeholder