Senior Learning Experience Architect

Salesforce, Inc.; Seattle (WA); On-site; USD 94,000 - 142,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce, Inc. is seeking a Senior LED Analyst to design transformative learning experiences that empower Salesforce teams and customers to succeed. You will partner strategically, diagnose root causes, shape solutions, and ensure programs deliver measurable impact.

Lead projects end-to-end, mentor junior analysts, and apply advanced instructional design, data, and AI tools to solve complex challenges. You will champion accessibility and collaborate with diverse stakeholders to translate

Qualifications

• 5+ years of instructional design or learning experience design in a corporate environment.
• Advanced knowledge of ADDIE, SAM, Agile and performance consulting.
• Proficiency with Rise, Storyline, or equivalent authoring tools; experience interpreting learner data.
• Strong stakeholder management and ability to drive accessibility and inclusive learning.
• Curiosity to experiment with new methods and AI while grounding decisions in data.

Responsibilities

• Design & deliver impactful learning programs using advanced instructional design and performance consulting.
• Champion accessibility and inclusion; leverage data and insights to refine solutions.
• Integrate AI and new tools to enhance design, efficiency, and innovation; mentor junior analysts.
• Facilitate collaboration, communicate with impact, manage complex projects with strong PM discipline.

Skills

Instructional design

Performance consulting

Data-driven design

AI tooling

Stakeholder management

Tools

Rise

Storyline

LMS platforms

Job description

Salesforce, Inc. is seeking a Senior LED Analyst to design transformative learning experiences that empower Salesforce teams and customers to succeed. You will partner strategically, diagnose root causes, shape solutions, and ensure programs deliver measurable impact.

Lead projects end-to-end, mentor junior analysts, and apply advanced instructional design, data, and AI tools to solve complex challenges. You will champion accessibility and collaborate with diverse stakeholders to translate