Senior Learning Experience Designer & Performance Consultant

Salesforce, Inc.; Houston (TX); On-site; USD 94,000 - 142,000; Full time

Benefits offered by this job

Time off programs

Medical insurance

Dental insurance

Vision insurance

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase plan

Job summary

Salesforce, Inc. is seeking a Senior LED Analyst to design transformative learning experiences that empower Salesforce teams and customers to succeed.

You will act as a strategic partner and performance consultant, diagnosing root causes, shaping solutions, and ensuring learning programs drive measurable impact. You will lead end-to-end projects, mentor junior analysts, and champion accessibility while exploring AI tools to advance instructional design and business outcomes.

Qualifications

• 5+ years of instructional design or learning experience design.
• Advanced knowledge of instructional design methodologies (ADDIE, SAM, Agile) and performance consulting.
• Proficiency with data-driven design and interpreting learner data and feedback.
• Strong stakeholder management and ability to design accessible, inclusive learning experiences.

Responsibilities

• Design & Deliver Impactful Learning using advanced instructional design principles and performance consulting; diagnose business problems and align learning solutions with outcomes.
• Champion Accessibility & Inclusion; meet accessibility standards and leverage data to refine solutions and demonstrate impact.
• Integrate Emerging Tools & AI; apply new technologies including AI agents to enhance design and innovation; mentor junior analysts.
• Facilitate Collaboration & Communicate with Impact; present findings to diverse audiences and manage complex projects with solid project management discipline.

Skills

Instructional design

Performance consulting

Data-driven design

Stakeholder management

AI tooling familiarity

Tools

Rise

Storyline

Job description

Salesforce, Inc. is seeking a Senior LED Analyst to design transformative learning experiences that empower Salesforce teams and customers to succeed.

You will act as a strategic partner and performance consultant, diagnosing root causes, shaping solutions, and ensuring learning programs drive measurable impact. You will lead end-to-end projects, mentor junior analysts, and champion accessibility while exploring AI tools to advance instructional design and business outcomes.