Senior Experience Design Lead — AI-Driven CX Architect

Salesforce, Inc.

Colorado

Vor Ort

USD 173.000 - 260.000

Vollzeit

14 Tage+

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Zusammenfassung

Salesforce, Inc. is seeking a Senior Experience Architect to lead Experience Design engagements, driving strategy and high-quality execution across on-site and client-facing work. You will mentor teams, conduct research, run workshops, and shape outcomes that deliver business value for Fortune 500 clients.

The role emphasizes collaboration with Salesforce teams, extensive travel, and a design-thinking mindset to promote customer-centric experiences across enterprise platforms.

Qualifikationen

10–12 years in experience design or related fields.
Experience consulting on enterprise technology transformations.
Strong AI tooling familiarity for design innovation.
Proven leadership of multidisciplinary design teams.
Excellent written and verbal communication skills.

Aufgaben

Lead project teams and guide experience design engagements.
Partner with stakeholders to define scope and roadmaps.
Drive research, workshops, and customer interviews.
Mentor designers and ensure high quality execution.
Build strong client relationships and manage expectations.
Travel up to 50% as required.

Kenntnisse

Experience design

AI tools

Multidisciplinary teams

Client relationships

Research & synthesis

Communication skills

Travel up to 50%

Enterprise software

Ausbildung

Bachelor’s degree or equiv. experience

Tools

Figma

Adobe Creative Suite

Sketch

InVision

Flinto

Marvel

Proto.io

Jobbeschreibung