Senior Learning Experience Architect

Salesforce, Inc.; Texas; Hybrid; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior LED Analyst to drive strategic learning design, applying advanced instructional design and performance consulting to solve complex business problems.

You will mentor analysts, champion accessibility, explore AI-enabled tools, and translate stakeholder needs into high-impact learning solutions. This role blends design craft with measurable business impact.

Qualifications

• 5+ years of instructional design or learning experience design in a corporate or enterprise environment.
• Advanced knowledge of instructional design methodologies (ADDIE, SAM, Agile) and performance consulting.
• Strong stakeholder management, ability to synthesize perspectives and build consensus; experience designing accessible learning.
• Interest in applying AI and new tools to learning design while grounding decisions in data.

Responsibilities

• Design and deliver engaging learning programs using advanced instructional design and performance consulting methods.
• Lead end-to-end learning projects, mentor junior team members, bring data-driven design to bear.
• Champion accessibility and inclusion, interpret data and metrics to refine solutions.
• Collaborate with stakeholders and SMEs, manage projects with clear scope and timelines.

Skills

Instructional design

Performance consulting

Accessibility standards

AI adoption

Project leadership

Education

Bachelor's degree in a relevant field

Tools

Rise 360

Storyline

AI tools (general)

Job description

Salesforce, Inc. is seeking a Senior LED Analyst to drive strategic learning design, applying advanced instructional design and performance consulting to solve complex business problems.

You will mentor analysts, champion accessibility, explore AI-enabled tools, and translate stakeholder needs into high-impact learning solutions. This role blends design craft with measurable business impact.