Senior Leader, Integrative Wellbeing & Guest Experience

Hyatt Hotels Corporation; Texas; Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

iAm Days wellness experiences

Wellbeing/tuition reimbursement

Discounted Hyatt nights

Medical, dental, vision insurance

401K with company match

Generous PTO

Paid family bonding time

Descripción de la vacante

Miraval Austin Resort and Spa in Austin, TX seeks an Assistant Director of Integrative Wellbeing to lead and coordinate holistic wellness offerings. You will oversee fitness, yoga, meditation, equine experiences, outdoor adventures, nutrition, and personalized guest experiences across the resort.

This role focuses on program quality, financial discipline, and staff development to deliver a transformational guest journey.

Formación

• At least five years of experience in health and wellbeing‑focused programs, preferably in a wellness resort setting.
• Demonstrated leadership, organizational, and communication skills, including coaching and evaluation.
• Strong guest service skills and a professional, welcoming demeanor.
• Experience coordinating multiple programs, teams, or priorities in a fast‑paced environment.
• Understanding of resort or spa operations, financial controls, and guest satisfaction.
• Knowledge of current programming trends and best practices in wellbeing.
• Ability to monitor expenses and work within budgets.
• Strong problem‑solving and decision‑making abilities.
• Excellent attention to detail and ability to manage priorities.
• Ability to write clear business communications, summaries, and reports.

Responsabilidades

• Support the Director in developing, implementing, and evaluating wellbeing programs and offerings.
• Provide guidance and coaching to department leaders and staff development.
• Oversee the monthly activities schedule for guest‑driven, cost‑effective programs.
• Coordinate daily operations with program teams and resort partners.
• Train Reservations, Guest Relations, and Experience Planning teams to connect guests with programs.
• Coach staff on presenting offerings and referrals to services.
• Monitor guest feedback, program quality, and operating costs; report findings to leadership.
• Assist with departmental budgets, expense monitoring, reporting, and capital planning.
• Collaborate with Marketing, Sales, and PR to promote programs.

Conocimientos

Wellbeing programs

Leadership

Guest service

Program coordination

Budget awareness

Industry knowledge

Problem solving

Communication

Attention to detail

Business writing

Descripción del empleo

Miraval Austin Resort and Spa in Austin, TX seeks an Assistant Director of Integrative Wellbeing to lead and coordinate holistic wellness offerings. You will oversee fitness, yoga, meditation, equine experiences, outdoor adventures, nutrition, and personalized guest experiences across the resort.

This role focuses on program quality, financial discipline, and staff development to deliver a transformational guest journey.