Assistant Director of Integrative Wellbeing

Hyatt; Austin (TX); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Miraval Austin Resort and Spa, a luxury wellness destination, seeks an Assistant Director of Integrative Wellbeing to lead diverse wellness programs and staff across yoga, meditation, nutrition, fitness, and experiential offerings. You will partner with departments to deliver a personalized Miraval experience and maintain uncompromising guest care.

In this salaried leadership role, you will support budgeting, scheduling, and program development while representing the department with

Qualifications

• At least five years of experience in health and wellbeing-focused programs.
• Experience leading and coaching teams.
• Strong guest service skills and a professional demeanor.
• Experience coordinating multiple programs in a fast-paced environment.

Responsabilités

• Support the Director in developing, implementing, and evaluating wellness programs and offerings.
• Provide guidance and coaching to department leaders for staff development.
• Oversee the monthly activities schedule, balancing guest-driven, cost-effective offerings.
• Coordinate daily operations with program teams and resort partners (Guest Relations, Experience Planning, Housekeeping).
• Train Reservations and Guest Relations to connect guests with relevant programs.
• Guide staff on presenting offerings and referrals to consultations and services.
• Monitor guest feedback, program quality, and operating costs; report findings to the Director.
• Assist with departmental budgets, expense monitoring, and reporting.

Connaissances

Leadership

Organizational skills

Communication

Guest service

Program coordination

Problem solving

Budget awareness

Description du poste

Would you like to work for a 30-year iconic brand known worldwide for its commitment to luxury well-being? At Miraval Austin Resort and Spa, balance, mindfulness, and care are not just words-they are the way we live and work every day. Set within a beautiful natural environment, Miraval is a luxury well-being destination where guests are invited to reconnect with themselves through transformative experiences, personalized care, and thoughtfully designed programs.

Here, your career development and well-being go hand in hand. You'll be supported by colleagues who value empathy and respect, with opportunities for professional training and leadership growth, and access to our fitness center, hiking trails, and well-being programs. This is more than a job-it's an opportunity to align your career with a life in balance while helping create an exceptional luxury well-being experience.

If you're seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Assistant Director of Integrative Wellbeing.

The Assistant Director of Integrative Wellbeing is a salaried, exempt leadership position reporting to the Director of Integrative Wellbeing and is a member of the Assistant Leadership Committee. The Assistant Director supports the Director in the day-to-day operation of the Integrative Wellbeing department and helps oversee staffing, scheduling, programming, and guest services.

Working across the resort's wellbeing offerings-including group exercise, yoga, meditation, equine experiences, outdoor adventure, nutrition, fitness, wellbeing presentations, and individual consultations-the Assistant Director helps ensure programs are well coordinated, financially responsible, and consistent with Miraval's standards of excellence. This role helps deliver an elevated, personalized, and transformative experience for every guest.

Duties and Responsibilities

• Support the Director in developing, implementing, and evaluating programs, classes, consultations, and special offerings, including nutrition, fitness, therapy-based, and other wellbeing experiences.
• Provide guidance and support to department leaders, fostering their ongoing coaching and professional development.
• Help oversee the monthly Activities Schedule, ensuring offerings are balanced, guest-driven, cost-effective, and practical to deliver.
• Coordinate daily operations with program teams and resort partners, including Guest Relations, Experience Planning, Housekeeping, Engineering, and Landscape.
• Help train Reservations, Guest Relations, and Experience Planning colleagues to connect guests with relevant programs and create a thoughtful Miraval experience from first contact through checkout.
• Coach program staff on presenting offerings and making appropriate referrals to individual consultations and other services.
• Monitor guest feedback, participation, program quality, and operating costs; share findings and recommendations with the Director.
• Assist with departmental budgets, expense monitoring, reporting, and capital planning.
• Partner with Marketing, Sales, and Public Relations colleagues to support program promotion and reach the Miraval audience.
• Coordinate with content providers, ambassadors, and program partners to support signature individual and group experiences.
• Provide leadership and operational support across the Specialists, Farm and Equine, Outdoor Adventure, Yoga and Meditation, Nutrition, and Fitness teams.
• Support the Director with staff scheduling, training, performance feedback, and team development.
• Organize and participate in departmental and interdepartmental meetings, training, and team-building activities.
• Represent the department with professionalism and excellent guest service, including in person and by phone.
• Travel occasionally on behalf of the company and work flexible or extended hours as resort operations require.
• Perform other responsibilities as assigned to support business operations.
• This list of duties is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to support business operations.

Qualifications and Experience

• At least five years of experience in health and wellbeing-focused programs; experience in a wellness resort setting is preferred.
• Demonstrated leadership, organizational, and communication skills, including the ability to train, coach, evaluate, and guide employees.
• Strong guest service skills and a professional, welcoming demeanor.
• Experience coordinating multiple programs, teams, or operational priorities in a fast-paced environment.
• Understanding of resort or spa operations, financial controls, guest satisfaction, and employee engagement.
• Knowledge of current programming trends, tools, and resources in the spa, wellbeing, and resort industries.
• Ability to monitor expenses, use resources responsibly, and work within established budgets.
• Strong problem-solving and decision-making skills, with the judgment to resp