Senior Lead UX Design — AI‑Driven Enterprise Experiences

Kyndryl Inc.; Frisco (TX); Vor Ort; USD 115.000 - 219.000; Vollzeit

Zusammenfassung

Kyndryl is seeking a Senior Lead, UX Design based onsite in Frisco, TX. You will guide design across client engagements, coordinating work with design, engineering, data, and consulting teams to deliver impactful experiences.

You will design for AI-integrated workflows, map information architectures, and create service blueprints while mentoring a team and shaping how humans and AI agents collaborate in critical systems.

Qualifikationen

• Deep grounding in human-centered design methods and mindset with enterprise or innovation-studio work.
• Organize complex information and workflows for large user bases and data sources.
• Build journey maps and service blueprints for multi-actor systems; analyze incentives and second-order effects.

Aufgaben

• Lead design direction on complex client engagements from immersion to delivery.
• Collaborate with design, engineering, data and consulting teams to deliver coherent solutions.
• Mentor designers and raise the quality of work across the studio.

Kenntnisse

Human-Centered Design

Information Architecture

Service Design

AI Interaction Design

Cross-Practice Collaboration

Client Leadership

Design Research

Mentorship

Prototyping

Learning Velocity

Ausbildung

Bachelor’s Degree in a relevant field

Jobbeschreibung

Kyndryl is seeking a Senior Lead, UX Design based onsite in Frisco, TX. You will guide design across client engagements, coordinating work with design, engineering, data, and consulting teams to deliver impactful experiences.

You will design for AI-integrated workflows, map information architectures, and create service blueprints while mentoring a team and shaping how humans and AI agents collaborate in critical systems.