Senior UX Designer: AI-Driven & Human-Centered

Kyndryl Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Kyndryl, the world’s largest technical services company, is seeking a Senior Associate UX Designer for Kyndryl Vital US to own significant parts of client design workstreams, collaborating with lead designers across research, detailed design, prototyping, and delivery.

You will work with clients to understand users and business goals, presenting in design reviews and coordinating with engineering and data teams to ensure a high-quality, usable experience.

Qualifications

• Solid grounding in human-centered design methods and mindset with a portfolio of client, enterprise, or product work.
• Designing user flows, journeys, and interfaces that are easy to use and satisfying to interact with.
• Ability to create journey maps and service blueprints for multi-actor systems, including AI agents.
• Experience designing AI-driven features or agentic experiences.

Skills

Human-Centered Design

Interaction Design

Journey and Service Design

Designing for AI

Job description

Kyndryl, the world’s largest technical services company, is seeking a Senior Associate UX Designer for Kyndryl Vital US to own significant parts of client design workstreams, collaborating with lead designers across research, detailed design, prototyping, and delivery.

You will work with clients to understand users and business goals, presenting in design reviews and coordinating with engineering and data teams to ensure a high-quality, usable experience.