Senior Lead SRE: Reliability Architect for Cloud Apps

JPMorganChase; Jersey City (NJ); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Health benefits

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking an experienced Senior Lead Site Reliability Engineer to join the Commercial Investment Banking Fraud Prevention team. You will ensure reliability, security, and performance of Kubernetes-based systems on AWS, while driving autonomous improvements in observability, automation, and deployment safety.

The role emphasizes joining a team that shapes target state architecture, reduces toil, and applies SRE principles to scale critical, mission‑critical platforms in production.

Qualifications

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Experience in SRE/DevOps/production engineering or equivalent.
• Hands-on experience operating Kubernetes workloads (deployments, scaling, debugging).
• Practical experience with AWS (EKS, ECS, Lambda, Dynamo DB, S3) in production.
• Experience with CI/CD and release tooling such as Spinnaker and/or Harness.
• Proficiency with Terraform (IaC), and scripting/automation (Python/Bash/Go).
• Strong incident response skills, RCA writing, and ability to drive remediation work.
• Solid fundamentals in Linux, networking, and troubleshooting distributed systems.
• Ability to independently execute well-scoped reliability work and elevate when needed.

Responsibilities

• Own production reliability outcomes by managing day-to-day operational health (availability, latency, throughput, error rates).
• Define and evolve SLIs/SLOs and error budgets; build actionable alerting and reduce noise.
• Improve observability, dashboards, runbooks across Kubernetes and AWS; triage distributed-system issues.
• Lead incident response and problem management with on-call participation and RCAs.
• Operate Kubernetes workloads including autoscaling and rollout/rollback procedures.
• Operate AWS container and serverless components (EKS/ECS/Lambda) focusing on scaling and safe failure modes.
• Improve release engineering and delivery reliability with Spinnaker and Harness.
• Build infrastructure as code with Terraform modules and automation for reliable environments.
• Strengthen database and data-service reliability with DynamoDB and S3.
• Embed security and controls into operations; meet required security standards.
• Lead initiatives end-to-end, leveraging enterprise AI capabilities with proper data sensitivity.

Skills

SRE/DevOps

Kubernetes

AWS

CI/CD

Terraform

Scripting

Incident response

Tools

Spinnaker

Harness

Terraform

Kubernetes

Job description

JPMorganChase is seeking an experienced Senior Lead Site Reliability Engineer to join the Commercial Investment Banking Fraud Prevention team. You will ensure reliability, security, and performance of Kubernetes-based systems on AWS, while driving autonomous improvements in observability, automation, and deployment safety.

The role emphasizes joining a team that shapes target state architecture, reduces toil, and applies SRE principles to scale critical, mission‑critical platforms in production.