Senior Lead, Physical Access & Security Ops

EY; Pittsburgh (Allegheny County); On-site; USD 78,000 - 145,000; Full time

Benefits offered by this job

Hybrid/remote work policy

Medical & dental coverage

401(k) and pension plans

Generous paid time off

Job summary

EY is seeking an Infrastructure Projects Supervising Associate overseeing the 1Badge Physical Security program. You will lead a team responsible for physical access control, biometric management, and secure-space governance across EY's real estate portfolio.

You will collaborate with Facilities Asset Management, Workplace Experience Management, Global Security, and Enterprise Technology to ensure secure, compliant access management and support for office modernization initiatives.

Qualifications

• Bachelor's degree in Criminal Justice, Security Management, Business Administration, Facilities Management, Information Systems, or related field, or equivalent professional experience.
• 5–8+ years of experience in physical security operations, access control administration, workplace security, facilities security, or related disciplines.
• Experience administering enterprise access control systems such as C-Cure, Lenel, Genetec, or equivalent platforms.
• Experience managing physical access governance and security compliance programs.
• Strong understanding of badge management, biometric access controls, and restricted-space administration.
• Demonstrated ability to manage cross-functional partnerships and stakeholder relationships.

Responsibilities

• Lead and supervise the day-to-day operations of the EY 1Badge Physical Security team.
• Establish service delivery standards, priorities, and performance expectations.
• Manage workload balancing, escalation resolution, and process improvement initiatives.
• Develop operational reporting, metrics, and stakeholder communications.
• Provide coaching, mentoring, and professional development for team members.
• Oversee administration and governance of the C-Cure access control system.
• Ensure appropriate provisioning, modification, and removal of physical access permissions.
• Conduct periodic access reviews and audits to ensure compliance with firm standards.
• Maintain segregation of duties and access governance controls.
• Support internal and external audit requirements related to physical security and access management.
• Serve as the primary operational liaison between Physical Security and FAM.
• Coordinate access provisioning and deprovisioning activities.
• Oversee biometric access management and secure-space authorization processes.
• Support badge reader deployments, upgrades, and troubleshooting efforts.
• Maintain authorized personnel records and access inventories.
• Collaborate on physical security requirements associated with office renovations, relocations, and new construction projects.
• Oversee administration and governance of secure spaces, restricted work environments, and biometric-controlled areas.
• Ensure authorized personnel lists are maintained and current.
• Coordinate access approvals for secure bays, FIS environments, and other restricted locations.
• Ensure compliance with anti-tailgating, CCTV monitoring, and enhanced access control requirements.
• Manage access review and removal processes for secure environments.
• Direct all aspects of the EY 1Badge lifecycle, including issuance, replacement, activation, suspension, and deactivation.
• Ensure timely processing of employee, contractor, and visitor access requests.
• Manage badge-related escalations and exception requests.
• Establish and maintain procedures for access changes and removals.
• Coordinate deployment and maintenance of physical security technologies including:
• Access control systems
• Card readers
• Biometric authentication devices
• Security panels
• CCTV-integrated access environments
• Partnership with vendors, technology teams, and project stakeholders to support system upgrades and modernization initiatives.
• Ensure compliance with Global Security standards and physical security policies.
• Support investigations involving access control and physical security incidents.
• Monitor adherence to access governance requirements.
• Maintain documentation required for audit readiness and regulatory compliance.
• Recommend corrective actions to address identified control weaknesses.
• Serve as the trusted advisor for office leadership, Global Security, Workplace Experience Management, Enterprise Technology, and Facilities Asset Management on access control matters.
• Provide guidance on physical security requirements for office projects and workplace initiatives.
• Support business continuity and operational resilience planning related to physical security programs.

Skills

Security operations

Access control

Badge management

Audit/compliance

Cross-functional collaboration

Education

Bachelor's degree in Criminal Justice or related field

Tools

C-Cure

Lenel

Genetec

Job description

EY is seeking an Infrastructure Projects Supervising Associate overseeing the 1Badge Physical Security program. You will lead a team responsible for physical access control, biometric management, and secure-space governance across EY's real estate portfolio.

You will collaborate with Facilities Asset Management, Workplace Experience Management, Global Security, and Enterprise Technology to ensure secure, compliant access management and support for office modernization initiatives.