Senior Lead Digital Product Manager — Payments & AI

PNC Bank NA; États-Unis; Sur place; USD 112 000 - 229 000; Plein temps

Avantages offerts par ce poste

Medical and prescription coverage

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Résumé du poste

PNC is seeking a Digital Product Manager Lead Senior to drive payment experiences across online and mobile banking. You will lead the execution and management of emerging payment experiences within the Retail Bank, focusing on Zelle, Digital Assets, and AI integration.

You will partner with stakeholders across customer care, technology, fraud, risk, and other lines of business to ensure digital services align with strategic priorities and deliver high-quality customer outcomes.

Qualifications

• Extensive payments and product management experience across full lifecycle from idea to delivery.
• Proficient in competitor research and market analysis to inform strategy.
• Skilled at data-driven decision making with customer feedback and market signals.
• Proven ability to lead agile teams with engineering and design through complex initiatives.

Responsabilités

• Drive digital strategy across business segments to optimize experiences.
• Monitor marketplace trends to propose new or enhanced digital experiences.
• Develop business cases and design features to meet identified needs or opportunities.
• Collaborate with stakeholders to ensure alignment with strategic goals and risk considerations.

Connaissances

Agile product ownership

Market analysis

Data mining

Cross-functional teamwork

Strategic thinking

Customer experience

Leadership

AI integration

Payments domain knowledge

Digital payments

Formation

Bachelor's degree

Description du poste

PNC is seeking a Digital Product Manager Lead Senior to drive payment experiences across online and mobile banking. You will lead the execution and management of emerging payment experiences within the Retail Bank, focusing on Zelle, Digital Assets, and AI integration.

You will partner with stakeholders across customer care, technology, fraud, risk, and other lines of business to ensure digital services align with strategic priorities and deliver high-quality customer outcomes.