Senior Product Manager, Zelle Commerce & Real-Time Payments

Aumni; New York (NY); Vor Ort; USD 140.000 - 180.000; Vollzeit

Zusammenfassung

Chase is seeking an experienced Product Manager to lead the Zelle Expansion into commerce payments, partnering across product, engineering, design, operations, risk, and external stakeholders to create a bank-direct payment method that supports account transfers, e-commerce, POS, and bill payment experiences.

You will translate strategy into roadmaps, customer journeys, and measurable outcomes, defining data needs to prioritize improvements and drive adoption for merchant acceptance and

Qualifikationen

• Minimum 5+ years of product management experience.
• Experience building and launching digital payments products.
• Experience in commerce payments, including merchant acceptance for e-commerce and/or POS.
• Ability to translate complex problems into clear requirements, roadmaps, and prioritization decisions.
• Experience partnering with engineering, design, and data teams to deliver products from discovery through launch.
• Ability to align diverse stakeholders and drive execution in a cross-functional environment.
• Familiarity with payment risk, fraud considerations, and control requirements for commerce transactions.
• Familiarity with language models, and applications within product management.

Aufgaben

• Define the product vision, strategy, and roadmap to expand Zelle into commerce payment use cases.
• Identify target customer segments, journeys, and priority use cases; translate into clear requirements.
• Design end-to-end checkout and payment experiences balancing speed, security, usability, and trust.
• Partner with engineering and design to deliver scalable capabilities (APIs, integrations, and platform features).
• Develop network and ecosystem requirements in collaboration with banks and external partners.
• Define product data needs, instrumentation, and success metrics; use insights to prioritize improvements.
• Coordinate with risk, compliance, and operations to ensure proper controls and protections.
• Lead AI-enabled cross-functional execution from discovery through launch, pilot planning and rollout.
• Communicate decisions, trade-offs, and progress to stakeholders and senior leaders.
• Drive new operating models for an AI-first product development lifecycle.

Kenntnisse

Product management

Digital payments

Commerce payments

Cross-functional collaboration

AI/ML familiarity

Strategic thinking

Tools

APIs

Payment rails

Jobbeschreibung

Chase is seeking an experienced Product Manager to lead the Zelle Expansion into commerce payments, partnering across product, engineering, design, operations, risk, and external stakeholders to create a bank-direct payment method that supports account transfers, e-commerce, POS, and bill payment experiences.

You will translate strategy into roadmaps, customer journeys, and measurable outcomes, defining data needs to prioritize improvements and drive adoption for merchant acceptance and