Senior Digital Product Manager — Banking Security

PNC; Chicago (IL); On-site; USD 112,000 - 228,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Pension plan

Stock purchase plan

Paid time off

Job summary

PNC seeks an experienced Digital Product Manager Lead Senior for its Mobile & Online Banking Security team. Based in multiple U.S.

cities including Chicago, IL, you will own product strategy for authentication, device trust, and session security across mobile, web, and enterprise platforms. You will lead cross-functional teams partnering with Cybersecurity, Fraud, Risk, and Technology to balance user convenience with security.

Qualifications

• 7+ years of product management experience leading large-scale customer-facing digital products.
• Proven success managing mobile and/or online banking experiences in regulated or high-risk environments.
• Strong understanding of authentication and access management concepts, including MFA, device trust, risk-based authentication, and session controls.

Responsibilities

• Own the end-to-end vision, strategy, and multi-year roadmap for mobile and online banking security experiences.
• Lead one or more agile product teams responsible for delivering security and authentication capabilities.
• Coordinate delivery across mobile, web, and enterprise security platforms to create seamless customer experiences.
• Navigate complex dependencies and stakeholder priorities to deliver measurable outcomes.
• Lead authentication and access control experiences across iOS, Android, and web platforms.
• Partner with Cybersecurity and Fraud teams to implement adaptive and risk-based security controls.
• Define and track key performance indicators including authentication success rates, fraud outcomes, and customer satisfaction.

Skills

Product management

Digital banking

Leadership

Communication

Strategic thinking

Cross-functional collaboration

OAuth

OpenID Connect

SAML

FIDO

Tools

OAuth

OpenID Connect

SAML

FIDO

Job description

PNC seeks an experienced Digital Product Manager Lead Senior for its Mobile & Online Banking Security team. Based in multiple U.S.

cities including Chicago, IL, you will own product strategy for authentication, device trust, and session security across mobile, web, and enterprise platforms. You will lead cross-functional teams partnering with Cybersecurity, Fraud, Risk, and Technology to balance user convenience with security.