Lead Senior Digital Product Manager, Banking Security

PNC Financial Services Group, Inc.; Wilmington (DE); On-site; USD 112,000 - 228,000; Full time

Job summary

PNC is seeking a Digital Product Manager Lead Senior to own the mobile and online banking security strategy, reporting to the Digital organization. You will work across security, risk, and technology teams to define and deliver authentication and identity experiences for millions of customers.

You will lead agile teams, shape roadmaps, and collaborate with Cybersecurity, Fraud, Risk, and Legal to balance customer convenience with strong security. This role is based in multiple U.S. locations.

Qualifications

• 7+ years of product management experience leading large-scale digital products.
• Experience with mobile and online banking in regulated environments.
• Strong authentication and access management knowledge, including MFA, device trust, and risk-based authentication.

Responsibilities

• Drive digital strategy across mobile and online banking security experiences.
• Lead agile product teams delivering security and authentication capabilities.
• Translate strategy into roadmaps, epics, features, and user stories.
• Coordinate delivery across mobile, web, and enterprise security platforms.
• Measure KPIs like authentication success rates, fraud outcomes, and customer satisfaction.

Skills

Product management

Digital product leadership

Agile methodologies

Education

Bachelor's degree

Job description

PNC is seeking a Digital Product Manager Lead Senior to own the mobile and online banking security strategy, reporting to the Digital organization. You will work across security, risk, and technology teams to define and deliver authentication and identity experiences for millions of customers.

You will lead agile teams, shape roadmaps, and collaborate with Cybersecurity, Fraud, Risk, and Legal to balance customer convenience with strong security. This role is based in multiple U.S. locations.