Lead Digital Product Manager: Mobile & Online Banking Security

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 112,000 - 228,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Digital Product Manager Lead Senior for Mobile & Online Banking Security.

You will own the strategy and multi-year roadmap for authentication, device trust, and session security across iOS, Android, and web platforms. You will lead cross-functional teams, partner with Cybersecurity and Risk, and drive data-driven improvements to reduce fraud while maintaining a seamless customer experience.

Qualifications

• 7+ years of product management experience leading large-scale digital products.
• Experience with mobile and online banking in regulated environments.
• Strong knowledge of authentication and access management concepts (MFA, device trust, risk-based auth).
• Ability to lead cross-functional initiatives involving technology, security and business stakeholders.
• Excellent communication, strategic thinking, analytical and problem-solving skills.
• Experience with biometrics, passwordless authentication, or digital identity products.
• Knowledge of FIDO, OAuth, OpenID Connect, SAML or related IAM technologies.
• Partnership experience with Cybersecurity, Fraud, and Enterprise Risk teams.
• Financial services or fintech experience.

Responsibilities

• Lead end-to-end product strategy and multi-year roadmap for mobile and online banking security experiences.
• Own agile teams delivering security and authentication capabilities; translate strategy into roadmaps and user stories.
• Coordinate delivery across mobile, web, and enterprise security platforms for seamless experiences.
• Partner with Cybersecurity, Fraud, Risk, Compliance and Operations to manage risk and governance.
• Define KPIs (authentication success, fraud outcomes, customer satisfaction) and drive data-driven improvements.
• Influence and align Digital Banking, Technology, Cybersecurity, Fraud, and Operations at senior levels.

Skills

Agile Web Development

BRD Documentation

Data Visualization

Digital User Experience

Employee Engagement

IT Architecture

JavaScript

Wireframing

Education

Bachelor's degree

Job description

PNC Financial Services Group, Inc. is seeking a Digital Product Manager Lead Senior for Mobile & Online Banking Security.

You will own the strategy and multi-year roadmap for authentication, device trust, and session security across iOS, Android, and web platforms. You will lead cross-functional teams, partner with Cybersecurity and Risk, and drive data-driven improvements to reduce fraud while maintaining a seamless customer experience.