Digital Payments Product Lead — Strategy & Delivery

PNC; Pittsburgh (Allegheny County); On-site; USD 91,000 - 186,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision coverage

401(k) with match

Paid holidays and time off

Job summary

PNC is seeking a Digital Product Manager Lead to drive digital payment experiences across online and mobile banking, focusing on ACH, RTP, and Card movement. Based in multiple U.S.

locations, you will blend strategy and execution to delight customers and grow the business, partnering with care centers, technology, risk, and other lines of business. You will lead a cross-functional team in an environment that values innovation, speed, and high-quality customer experiences.

Qualifications

• Demonstrated product management experience across full lifecycle.
• Proactive competitor research and market analysis.
• Strong Agile ownership with engineering and design collaboration.
• Excellent critical thinking with analytical decision making.
• Strong risk management mindset for payments threats to institutions and clients.
• Ability to leverage AI tools to streamline work and drive efficiency.
• Deep commitment to high-quality customer experiences and outcomes.
• Demonstrated leadership, initiative, and ability to drive work in ambiguity.
• Ability to support after-hour releases monthly.

Responsibilities

• Executes digital strategy across business segments to optimize digital experience.
• Monitors marketplace trends and results to recommend enhancements.
• Develops and designs features for digital experiences and manages rollout.
• Partner with stakeholders to ensure experiences meet strategic goals and participate in marketing initiatives.
• Supports business, financial, and customer experience results and recommends modifications.

Education

Bachelor's degree

Job description

PNC is seeking a Digital Product Manager Lead to drive digital payment experiences across online and mobile banking, focusing on ACH, RTP, and Card movement. Based in multiple U.S.

locations, you will blend strategy and execution to delight customers and grow the business, partnering with care centers, technology, risk, and other lines of business. You will lead a cross-functional team in an environment that values innovation, speed, and high-quality customer experiences.