Senior LC-MS Applications Specialist

Waters; Wood Dale (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Waters Corporation is seeking a Senior Technical Support Specialist based at our Wood Dale, IL office to provide advanced LC/LC-MS expertise and informatics support in a pre-sales role, with some post-sales activities. You will support demonstrations, develop applications, and collaborate with Territory Account Managers to drive customer success across pharma, life sciences, and related sectors.

The role requires strong technical communication, troubleshooting skills, and travel 10–20% to

Qualifications

• Experience with LC/LC-MS instrumentation and method development.
• Ability to troubleshoot complex analytical challenges and work independently.
• Strong written and verbal communication for diverse audiences.

Responsibilities

• Provide technical expertise and application support throughout the sales process.
• Demonstrate Waters' products and solutions to customers and prospects.
• Develop and document chromatographic and LC-MS applications.
• Troubleshoot LC and LC-MS issues for customers and internal teams.
• Maintain District Demo Laboratory and ensure instrument readiness.

Skills

LC/LC-MS instrumentation

Method development & troubleshooting

Technical communication

Education

Bachelor's degree in Chemistry, Biochemistry, Biology, Engineering, or related sciences

Tools

Empower

MassLynx

waters_connect

Job description

Waters Corporation is seeking a Senior Technical Support Specialist based at our Wood Dale, IL office to provide advanced LC/LC-MS expertise and informatics support in a pre-sales role, with some post-sales activities. You will support demonstrations, develop applications, and collaborate with Territory Account Managers to drive customer success across pharma, life sciences, and related sectors.

The role requires strong technical communication, troubleshooting skills, and travel 10–20% to